- All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- https://touratech.ae/ will not pass any debit/credit card details to third parties.
- https://touratech.ae/ takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, (https://touratech.ae/) cannot guarantee the security of any information disclosed online.
- The https://touratech.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding collecting and using your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.
- The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
- REFUND POLICY
– We accept returns within seven days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products to us using a registered courier service, and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping and handling fees are non-refundable.
‘’Refunds will be done only through the Original Mode of Payment.” - CANCELLATION POLICY
–Customer can cancel their order within 24 hours; refunds will be returned to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
– We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or Service, errors in your order or other reasons.
– We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. - RETURN AND REFUND POLICY
Customers can cancel their order within 24 hours; refunds will be returned to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
– We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or Service, errors in your order or other reasons.
– We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. - DELIVERY/SHIPPING POLICY
Customers can cancel their order within 24 hours; refunds will be returned to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
– We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or Service, errors in your order or other reasons.
– We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may be unable to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a specific section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential CookiesPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies
Purpose: These Cookies identify if users have accepted cookies on the Website. - Functionality Cookies
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
We deliver to UAE, GCC and Middle East countries. UAE: 1-2 days
GCC and Middle East: 4-10 days